Terms & Conditions - Giza Verma

How your account works

When shopping at Giza Verma you can shop as a guest without any registration or you may register for an account which will allow you to receive discounts and offers.

Shop online with or without an account
We are registered with and verified by Paypal and Barclay’s Bank
We provide a 28 days money back guarantee no questions asked. *This excludes Jewellery for hygiene reasons
Where possible our response time to any email query is 24-48 hours we will en-devour to respond as soon as possible.
If you have any questions or wish to know more please contact us via the in built contact us option.

Registered company details

Giza Verma is a trademark registered to: Alan Victor Services Ltd.

GizaVerma.com is registered to: Alan Victor Services Ltd.

Alan Victor Services Ltd.. Registered number 9048161. Registered office: Alan Victor Services Ltd. 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom is Authorized and Regulated by The Registrar of Companies for England and Wales. Goods/services provided by Alan Victor Services Ltd. Registered number . Registered office: Alan Victor Services Ltd., 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom.

Safety Of Your Details

How safe are my transactions?

Giza Verma.com takes the security of your details very seriously. We use industry standard encryption methods to deter would-be hackers. ‘Encryption’ turns your information into a special code that only Giza Verma.com computers can unscramble.

What information do you collect about me and why?

Giza Verma.com provides your goods and is the data controller of information that you provide when you order goods. Giza Verma.com provides credit, subject to status, and arranges other financial services products and is the data controller of information you provide when you request a credit account or other financial services products.

How we will use your information

Giza Verma.com will use the information you give us:

To provide goods and services. In the course of providing such services, your personal information may be transferred to agents, service providers, employees and Group Companies. In some instances, your information may be transferred outside of the European Economic Area. We will employ appropriate security measures to protect your personal information where this is the case.
If we are required to disclose information about you to any relevant regulator or to anyone else if there is a legal duty to do so.
To administer any prize draw or competition you may enter.
To analyse you’re shopping preferences as part of our marketing programs and we may pool and share such information with other retailers for this purpose. This may help us to select and tailor products, services or special discounts and to inform you about any of those we think you will be interested to hear about.
For marketing purposes. We will send you brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss account details or for market or service research. In addition, we may include leaflets or brochures for complementary products or services from third parties with our statements and parcels. Giza Verma.com or our carefully selected third party partners may contact you by mail, telephone, e-mail, text message or any other reasonable method. If you do not wish to be contacted for marketing purposes by either: third parties or Giza Verma.com or if you have any queries about data protection, please email [email protected].

From time to time we may access publically available information relating to you on the internet (for example on social media websites) to assist in fraud prevention, for identity verification and for marketing.

Giza Verma.com may monitor or record telephone conversations with you to ensure consistent services levels, to prevent or detect fraud and for training purposes.

Credit Applications

If you apply for credit Giza Verma.com will search your record at a credit reference agency or agencies who will supply Giza Verma.com with credit information as well as information from the electoral register. Giza Verma.com will use credit scoring methods to assess your application and to verify your identity. Credit searches and other information which is provided to Giza Verma.com and/or the credit reference agencies about you and those with whom you are financially linked may be used by Giza Verma.com and other companies if credit decisions are made about you or other members of your household. You are linked with another individual if you make a joint credit application or run a joint credit account with them. Even if your application goes no further, the credit reference agencies will add details of this search and your application to your record. Giza Verma.com does not offer a quotation service and by proceeding with an application, a search will be registered at a credit reference agency.
In assessing you for credit and to manage your account Giza Verma.com may also use any information which a Group Company already holds about you.
Periodically Giza Verma.com will search your records with the credit reference agencies so they can manage your account and take further decisions about credit. These searches will not be available to other lenders for credit assessment purposes.
If Giza Verma.com enters into a credit agreement with you they will also add details of your agreement as well as ongoing details of your account and how you manage it to credit reference agency records. If you do not repay on time or in full they will tell the credit reference agencies who will record details of the debt. All this information will be seen by other organizations carrying out later searches and Giza Verma.com may also share it directly with the Group Companies. The information may be used to assess you for credit or to verify your identity.
Giza Verma.com may pass your information to other Group Companies and third parties for debtor tracing and debt recovery purposes.

Fraud Prevention

We are committed to detecting and preventing fraud and we use a variety of fraud prevention tools. For everyone’s protection, Giza Verma.com check the details of every first order with the fraud prevention agencies and these checks may be repeated with future orders. If you are accessing our websites, for the purpose of detecting fraudulent activity, Giza Verma.com may use and share information it receives relating to the device you have used to access our websites.

If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies.

Law enforcement agencies may access and use this information.

We and other organizations may access and use this information to prevent fraud and money laundering, for example, when:

Checking details on applications for credit and credit related or other facilities;
Managing credit and credit related accounts or facilities;
Recovering debt;
Checking details on proposals and claims for all types of insurance;
Checking details of job applicants and employees

Giza Verma.com and other organizations may also access and use from other countries the information recorded by fraud prevention agencies. If Giza Verma.com identify fraudulent activity, they will share this information with other organizations and Giza Verma.com will access and use information on fraudulent activity provided by such other organizations.

Please email [email protected] if you want to have details of those credit reference and fraud prevention agencies from whom Giza Verma.com obtains and to whom Giza Verma.com gives information about you. You have a legal right to these details. Giza Verma.com, credit reference and fraud prevention agencies and other home shopping traders may also use the records for statistical analysis about credit, insurance and fraud.

Insurance Policies, Extended Guarantees and Shopping Insurance

Your information may be used as detailed above and may also be passed to insurers (for insurance applications only), service plan providers (in both cases for administration purposes) and relevant regulators.

How to contact us

If you have any queries about how we use your information or on data protection generally please contact us at the Giza Verma.com, 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom.

Unsubscribing

GizaVerma is a trading name and is registered under Alan Victor Services Ltd, 27, Old Gloucester Street, London, WC1N 3AX

From Telemarketing

We, or selected third parties, may telephone you to tell you about special offers or for market research and customer care purposes. If you do not want to receive such calls please write to Alan Victor Services Ltd, 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom stating your wish to be removed from the telephone mailing list. Please clearly state whether you wish to be removed from Alan Victor Services Ltd communications, communications from third parties, or both.

From Email

If you do not want to receive emails from Alan Victor Services Ltd, or selected third parties, please write to Alan Victor Services Ltd, 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom and state your wish to be removed from the email list. Please clearly state whether you wish to be removed from Alan Victor Services Ltd communications, communications from third parties, or both.

From Direct Mail

If you do not want to receive mailings from Alan Victor Services Ltd, or selected third parties, please write to Alan Victor Services Ltd, 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom and state your wish to be removed from the direct mailing list. Please clearly state whether you wish to be removed from Alan Victor Services Ltd communications, communications from third parties, or both.

Please note:

Requests not received in the specific format indicated, are in danger of being misdirected. We reserve the right for our customer advisers to contact you regarding your account where necessary.

How long will it take before I stop receiving communications?

For promotional emails and Telemarketing please allow up to 28 days to for us to process your request. For Direct Mail please allow up to 2-3 months.

Terms & conditions for this website

These Terms and Conditions are applicable every time you access our website and/or order goods from our website. Please note that these Terms and Conditions also incorporate the following sections which we advise that you read:

Before proceeding with an order you will be required to show that you have read and understood the following terms and conditions. We recommend that you print a copy of these Terms and Conditions for your future reference.

Ownership

GizaVerma.com and GizaVerma.co.uk are registered to: Alan Victor Services Ltd

1.1 This site is owned and operated by Alan Victor Services Ltd. Our registered office is 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom.

1.2 All rights in this website are owned by us. Any unauthorized use, copying or modification is prohibited.

Ordering Goods

2.1 All orders placed through our website will be subject to our acceptance of the order.

2.2 When you submit an order to us on our website you may receive a confirmatory email of this order saying that we are processing your order. You may then receive a second email from us acknowledging your order and giving you estimated timescales for delivery. You should check both emails for accuracy and let us know immediately if there are any errors. Neither of these emails constitute acceptance of the order by us. Your order will be accepted by us (and a contract will then be formed between us) when we dispatch the goods to you. Title to the goods will pass to you on delivery.

2.3 Promotional codes are codes that enable customers to obtain benefits such as discounts, free delivery and free gifts. These codes are non-transferable so may only be used by the person to whom they are issued and must only be used in accordance with their terms and conditions of use. If you use a promotional code to claim a promotional benefit, you must first check that it was issued to you and that you are eligible to use it. By using it to claim a promotional benefit you will be confirming that:-

You are entitled to use the code;
You meet all the conditions that apply to its use;
You agree to the terms set out below.

If, before accepting your order, we find that you are not entitled to use the code or do not meet all the terms and conditions of its use, we may reject your order or alternatively process it without the promotional benefit being applied. If, after accepting your order, we find that you were not entitled to use the code or did not meet all the terms and conditions of its use, we may reverse the benefit that you obtained. If you transacted on a cash basis e.g. by debit or credit card, we may take a further payment, equivalent to the value of the benefit obtained, from the card used. If you transacted on a credit basis, the value of the benefit obtained may be charged to your credit account.

2.4 If you wish to cancel your order or return any goods, please go to the Returns section for further information.

2.5 You are responsible for all purchases made on your account and are personally liable for the full outstanding balance.

Processing your orders and payment

3.1 If you are paying for your order through your Alan Victor Services Ltd account, the relevant payment will be shown on your next statement.

3.2 Whilst it is our intention to keep our website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details. You may then either cancel your order or re-confirm it based on the correct information. If we are unable to contact you, we will treat your order as cancelled.

3.3 All prices shown on our website are inclusive of VAT. Delivery charges are clearly highlighted throughout the site.

Delivery

4.1 Some postal addresses we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you place your order.

4.2 Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. This also applies to products sent direct from our manufacturers. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

4.3 All items are subject to stock availability.

4.4 When we deliver your items to you, you may be asked to sign for the goods to acknowledge that you have received them.

4.5 Please note that if you wish to return goods under our Approval guarantee, you have 28 days from receipt of the goods to return them to us. For further information on returns and exceptions to our home approval guarantee please see the Returns section.

4.6 If an item is faulty please contact us and we will arrange an appropriate remedy.

Privacy Policy

Please make sure that you have read and understood our Privacy Policy which explains how we safeguard any data which you provide to us in order for us to fulfill your online order.

General

6.1 The use of our site and any contracts formed are governed by English law.

6.2 All products are sold on the basis that they are for personal use only.

6.3 We shall not be responsible to you whether in contract, tort (including negligence) or otherwise for incidental, special, indirect or consequential loss or damage, any loss of profit (direct or indirect), loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non-performance of our obligations under these terms and conditions including such damage as may be reasonably foreseeable at the date you order the goods.

6.4 Nothing in these terms and conditions shall exclude or restrict our liability for death or personal injury caused by our negligence.

6.5 Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.

6.6 A person who is not a party to these terms and conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.

6.7 If any provision of these terms and conditions is found to be invalid or unenforceable by a court the invalidity or unenforceability of such provision shall not affect the other provisions of these terms and conditions.

6.8 We may assign or transfer any of our rights or sub contract any of our obligations under these terms and conditions to any third party.

6.9 You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with our specific permission in writing.

6.10 We reserve the right to change these terms and conditions from time to time and any such changes will be communicated on our website.

6.11 There are links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.

6.12 These terms and conditions govern the entire trading relationship between you and ourselves and will remain in force for the duration of our trading relationship.

6.13 All intellectual property rights (including use of trade marks) shall be solely owned by us. You are permitted only to use material on this website as expressly authorized by us or our licensors.

6.14 Any unauthorized use of material on this site is strictly prohibited.

6.15 We will use reasonable endeavors to verify the accuracy of any product or pricing information which we place on the site but we make no warranties (whether express or implied) in relation to the accuracy of such information).

6.16 We may close your account or terminate our trading relationship by giving you notice of at least seven (7) days. This does not affect your obligation to repay any amounts you owe to us.

6.17 These Terms and Conditions supersede all previous Terms and Conditions, representations, undertakings and agreements.

Copyright

7.1 We are the operators of this website, and the contents of it are either our property are used under license from our suppliers. We are the owners of the compilation of information in this website.

7.2 Our rights, and those of our suppliers, are protected by UK, European, and International intellectual property laws, including those for the protection of copyrights, trademarks, and database rights. Misuse of this website may incur civil liability or attract criminal sanctions.

7.3 We grant you a limited, non-exclusive and revocable license to access our website for the purposes of browsing our product offer(s), ordering goods or services from us, or obtaining contact information for us.

7.4 Your license to access our website does not extend to any commercial use of our website, or to any use of our website whatsoever which is for the benefit of any commercial entity other than us.

7.5 You are expressly not permitted to download any part of our site (other than by reason of automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit our website (or any part of it) for any purpose other than as set out above, nor are you permitted to frame our website or to link to any element of it other than the homepage.

7.6 You are permitted to link to our homepage, provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our suppliers interests, but you are expressly not permitted to use any of our logos or graphics either as or in connection with such a link.

Order Acceptance

Your order will be accepted by us, and a contract will then be formed between us, when we dispatch the goods to you.