Privacy Policy

 

How safe are my transactions?

Giza Verma.com takes the security of your details very seriously. We use industry standard encryption methods to deter would-be hackers. ‘Encryption’ turns your information into a special code that only Giza Verma.com computers can unscramble.

What information do you collect about me and why?

Giza Verma.com provides your goods and is the data controller of information that you provide when you order goods. Giza Verma.com provides credit, subject to status, and arranges other financial services products and is the data controller of information you provide when you request a credit account or other financial services products.

How we will use your information

Giza Verma.com will use the information you give us:

  • To provide goods and services. In the course of providing such services, your personal information may be transferred to agents, service providers, employees and Group Companies. In some instances, your information may be transferred outside of the European Economic Area. We will employ appropriate security measures to protect your personal information where this is the case.
  • If we are required to disclose information about you to any relevant regulator or to anyone else if there is a legal duty to do so.
  • To administer any prize draw or competition you may enter.
  • To analyse you’re shopping preferences as part of our marketing programs and we may pool and share such information with other retailers for this purpose. This may help us to select and tailor products, services or special discounts and to inform you about any of those we think you will be interested to hear about.
  • For marketing purposes. We will send you brochures, leaflets, catalogues and other promotional material for our products and services. We may also telephone or email you to discuss account details or for market or service research. In addition, we may include leaflets or brochures for complementary products or services from third parties with our statements and parcels. Giza Verma.com or our carefully selected third party partners may contact you by mail, telephone, e-mail, text message or any other reasonable method. If you do not wish to be contacted for marketing purposes by either: third parties or Giza Verma.com or if you have any queries about data protection, please email [email protected]

From time to time we may access publically available information relating to you on the internet (for example on social media websites) to assist in fraud prevention, for identity verification and for marketing.

Giza Verma.com may monitor or record telephone conversations with you to ensure consistent services levels, to prevent or detect fraud and for training purposes.

Credit Applications

  • If you apply for credit Giza Verma.com will search your record at a credit reference agency or agencies who will supply Giza Verma.com with credit information as well as information from the electoral register. Giza Verma.com will use credit scoring methods to assess your application and to verify your identity. Credit searches and other information which is provided to Giza Verma.com and/or the credit reference agencies about you and those with whom you are financially linked may be used by Giza Verma.com and other companies if credit decisions are made about you or other members of your household. You are linked with another individual if you make a joint credit application or run a joint credit account with them. Even if your application goes no further, the credit reference agencies will add details of this search and your application to your record. Giza Verma.com does not offer a quotation service and by proceeding with an application, a search will be registered at a credit reference agency.
  • In assessing you for credit and to manage your account Giza Verma.com may also use any information which a Group Company already holds about you.
  • Periodically Giza Verma.com will search your records with the credit reference agencies so they can manage your account and take further decisions about credit. These searches will not be available to other lenders for credit assessment purposes.
  • If Giza Verma.com enters into a credit agreement with you they will also add details of your agreement as well as ongoing details of your account and how you manage it to credit reference agency records. If you do not repay on time or in full they will tell the credit reference agencies who will record details of the debt. All this information will be seen by other organizations carrying out later searches and Giza Verma.com may also share it directly with the Group Companies. The information may be used to assess you for credit or to verify your identity.
  • Giza Verma.com may pass your information to other Group Companies and third parties for debtor tracing and debt recovery purposes.

Fraud Prevention

We are committed to detecting and preventing fraud and we use a variety of fraud prevention tools. For everyone’s protection, Giza Verma.com check the details of every first order with the fraud prevention agencies and these checks may be repeated with future orders. If you are accessing our websites, for the purpose of detecting fraudulent activity, Giza Verma.com may use and share information it receives relating to the device you have used to access our websites.

If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies.

Law enforcement agencies may access and use this information.

We and other organizations may access and use this information to prevent fraud and money laundering, for example, when:

  • Checking details on applications for credit and credit related or other facilities;
  • Managing credit and credit related accounts or facilities;
  • Recovering debt;
  • Checking details on proposals and claims for all types of insurance;
  • Checking details of job applicants and employees

Giza Verma.com and other organizations may also access and use from other countries the information recorded by fraud prevention agencies. If Giza Verma.com identify fraudulent activity, they will share this information with other organizations and Giza Verma.com will access and use information on fraudulent activity provided by such other organizations.

Please email [email protected] if you want to have details of those credit reference and fraud prevention agencies from whom Giza Verma.com obtains and to whom Giza Verma.com gives information about you. You have a legal right to these details. Giza Verma.com, credit reference and fraud prevention agencies and other home shopping traders may also use the records for statistical analysis about credit, insurance and fraud.

Giza Verma.com and other organizations may also access and use from other countries the information recorded by fraud prevention agencies. If Giza Verma.com identify fraudulent activity, they will share this information with other organizations and Giza Verma.com will access and use information on fraudulent activity provided by such other organizations.

Insurance Policies, Extended Guarantees and Shopping Insurance

Your information may be used as detailed above and may also be passed to insurers (for insurance applications only), service plan providers (in both cases for administration purposes) and relevant regulators.

How to contact us

If you have any queries about how we use your information or on data protection generally please contact us at the Giza Verma.com, 27, Old Gloucester Street, London, WC1N 3AX, United Kingdom.

Cookies we use

Strictly necessary Cookies

Cookie Name

Purpose

BC, cmRS

These cookies retain the products you have not purchased in the basket so that if you come back they are still there for a quick purchase if required.

mobile session, SERVERID

These cookies enable us to respond to your actions on the mobile site for example “add to basket”

JSESSIONID

These cookies enable us to respond to your actions on our website site for example “add to basket”.

Performance Cookies

Cookie Name

Purpose

Speed trap

These cookies capture visitor data which is used to enable us to target offers to customers.

Core metrics

Core metrics is a website analytics provider and the cookie gathers data on how customers behave on our website. It tells us how many people are coming and going or what they are looking at and buying.

Functionality Cookies

Cookie Name

Purpose

DYN_USER_CONFIRM, DYN_USER_ID, DYN_REG, LS

These cookies help to recognise you allowing us to display a welcome message and means we treat you as a registered customer and not a new customer. It also provides security when you’re using the website whether you’re logged in or not.

Optimost – mdr_browser, op648basketpagegum, opAddedProduct, op648basketpagegum, op648basketpageliid, mdr_browser

These cookies allow us to show different versions of the site for testing purposes. We can then show different versions of pages to different customers to access which is the best layout, so that we can constantly keep improving the website for our customers.

FRD_USER_TOKEN

This cookie allows us to keep track of the different account logins from the same machine

recs.atgsvcs.com, atgRecVisitorId, atgRecSessionid, tmdts, tmdts_sec

These cookies help us to provide recommendations of products we think you may be interested in

JSESSIONID_eptica

These cookies are used to make our “Help” service work.

Advertising Cookies

Cookie Name

Purpose

Campid

This helps us to identify which online marketing channel you came from and which is the most effective. They also allow us to reward external sites for directing you to us.

Qubit

Qubit cookies collect non-personal information, for example to learn about the behavior of visitors to our website and how they respond to our marketing communications. The more we learn, the better we are able to provide relevant and interesting content.We also advertise on third party websites, Qubit cookies allows us to see which advertisement you interacted with. Examples of these are advertisers including;Affiliate Window
doubleclick.net
Advertising.com
Google.com
Mythings.com
Yield manager
AtlasQubit provide a Global opt out function which you can use to switch off all Qubit cookies http://www.qubitproducts.com/about/privacy-policy

Managing cookies

Can I disable cookies from you website?

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your shopping experience and mean that you only have limited access to personalized areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don’t wish to enable cookies, you’ll only be able to browse the site.

How to check cookies are enabled for PC

Internet Explorer

Click ‘Tools’ in the menu bar at the top of your browser and select ‘Internet Options’
Click the ‘Privacy’ tab and set the slider to medium to allow cookies

Google Chrome

Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Click the ‘Under the Hood’ tab, in the ‘Privacy’ section select the ‘Content settings’ button
Now select ‘Allow local data to be set’

Mozilla Firefox

Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Select the ‘Privacy’ Icon and click ‘Cookies’
Select ‘Allow sites to set cookies’

Safari

Click on the Cog icon at the top of your browser and select ‘Preferences’
Click on ‘Security’; check the ‘Block third-party and advertising cookies’ box, click ‘Save’

How to check cookies are enabled for Macs

Safari

Click ‘Safari’ at the top of your browser and select ‘Preferences’
Select ‘Security’ and ‘Accept Cookies’
Select ‘Only from site you navigate to’

Mozilla Firefox

Click ‘Firefox’ button at top of browser and select ‘Privacy’ panel
Select ‘Firefox will’ and select ‘Use custom settings for history’
Check ‘Accept cookies from sites and ‘Accept third-party cookies’
Select Keep until ‘they expire’ and click ‘OK’

Internet Explorer

Click ‘Explorer’ at the top of your browser and select ‘Preferences’
Scroll down to ‘Cookies’ and select ‘Never Ask’

Opera

Select ‘Menu’ from top of browser and click ‘Settings’
Select ‘Quick Preferences’ and click ‘Enable Cookies’

Managing cookies

Can I disable cookies from you website?

It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your shopping experience and mean that you only have limited access to personalized areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don’t wish to enable cookies, you’ll only be able to browse the site.

How to check cookies are enabled for PC

Internet Explorer

Click ‘Tools’ in the menu bar at the top of your browser and select ‘Internet Options’
Click the ‘Privacy’ tab and set the slider to medium to allow cookies

Google Chrome

Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Click the ‘Under the Hood’ tab, in the ‘Privacy’ section select the ‘Content settings’ button
Now select ‘Allow local data to be set’

Mozilla Firefox

Click on ‘Tools’ in the menu bar at the top of your browser and select ‘Options’
Select the ‘Privacy’ Icon and click ‘Cookies’
Select ‘Allow sites to set cookies’

Safari

Click on the Cog icon at the top of your browser and select ‘Preferences’
Click on ‘Security’; check the ‘Block third-party and advertising cookies’ box, click ‘Save’

How to check cookies are enabled for Macs

Safari

Click ‘Safari’ at the top of your browser and select ‘Preferences’
Select ‘Security’ and ‘Accept Cookies’
Select ‘Only from site you navigate to’

Mozilla Firefox

Click ‘Firefox’ button at top of browser and select ‘Privacy’ panel
Select ‘Firefox will’ and select ‘Use custom settings for history’
Check ‘Accept cookies from sites and ‘Accept third-party cookies’
Select Keep until ‘they expire’ and click ‘OK’

Internet Explorer

Click ‘Explorer’ at the top of your browser and select ‘Preferences’
Scroll down to ‘Cookies’ and select ‘Never Ask’

Opera

Select ‘Menu’ from top of browser and click ‘Settings’
Select ‘Quick Preferences’ and click ‘Enable Cookies’

Types of cookies

Strictly necessary cookies – These cookies enable you to navigate our site and gain full access to its features and secure areas. Without these cookies essential services you have asked for like ‘Your Basket’ cannot be provided.

Performance cookies – These cookies remember information about how you and other customers use our website. This gives us vital information such as which pages are visited most often and if customers are receiving error messages from certain pages. The role of these cookies is to allow us to analyse and improve the performance of our website ensuring you receive a consistent look, feel and shopping experience. Performance cookies (often known as web analytic cookies) don’t collect any information that identifies the customer and all information collected is aggregated and therefore anonymous.

Functionality cookies – These cookies remember choices you made on previous visits to our site such as your username, language or region so we can provide enhanced, more personal features. They can also be used to remember changes you’ve made to text size, fonts and other parts of web pages you can customize. Functionality cookies can also be used to provide services you have previously asked for such as watching videos or commenting on a blog. The information collected by these cookies may be anonymized and they cannot track your browsing activity on other sites.

Targeting or advertising cookies – These cookies are used to deliver adverts more relevant to your personal interests. Alongside this they limit the amount of times you see an advert and measure the effectiveness of adverts. This means you won’t keep seeing irrelevant adverts or the same adverts over and over. These cookies are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and the information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations that generate the advert. In line with Internet Advertising Bureau (IAB) guidelines, all our adverts carry the clearly displayed Ad Choices icon. Clicking the Ad Choices icon will give you access to information about privacy and behavioural advertising and allow you to quickly opt out of receiving further adverts? For more information visit www.youradchoices.com or to learn more about the IAB’s Online Behavioural Advertising Framework click here.

 

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