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Terms and Conditions

Last updated: 12 October 2026

1. About these terms

These Terms and Conditions govern your use of gizaverma.com (the “Site”) and, when GizaVerma’s own products are offered for sale, any purchase you make directly from us through the Site.

The Site has two clearly separate shopping routes:

  • GizaVerma products: products expressly marked as sold by GizaVerma are sold by Alan Victor Services Ltd, trading as GizaVerma. When these products are available, you pay GizaVerma through checkout on gizaverma.com.
  • Amazon products: products expressly marked as sold on Amazon are not sold by GizaVerma. If you follow an Amazon link, you leave our Site and any purchase is made from Amazon under Amazon’s terms.

Nothing on the Site means that Amazon owns, sponsors, endorses or is a partner of GizaVerma. GizaVerma participates in the Amazon Associates programme only.

By using the Site you agree to the website-use parts of these Terms. The sale provisions apply only when you place an order for a product expressly sold by GizaVerma.

2. Who we are

GizaVerma is a trading name of Alan Victor Services Ltd, a private limited company registered in England and Wales under company number 12477923.

Registered office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.

Email: support@gizaverma.com.

We are not currently registered for VAT. If that changes, we will update the Site and relevant documents before displaying a VAT number or VAT-specific wording.

3. Using the Site

You may use the Site for lawful personal shopping and browsing. You must not:

  • misuse the Site, interfere with its security or availability, or attempt unauthorised access;
  • use automated means to scrape, copy or extract substantial parts of the Site where this is unlawful or contrary to rights applying to the content;
  • submit false, fraudulent or misleading information;
  • use the Site in a way that infringes another person’s intellectual property, privacy or other legal rights; or
  • use the Site to commit or facilitate fraud or any unlawful activity.

We may suspend or restrict access where reasonably necessary to protect the Site, users, our rights or third parties, or to comply with law.

4. Accounts

If account features are available, you are responsible for keeping your login details secure and for activity carried out through your account. Tell us promptly at support@gizaverma.com if you believe your account has been compromised.

We may require reasonable verification before changing account information or discussing personal or order information.

5. Amazon affiliate products

Some product pages contain affiliate links to amazon.co.uk. These pages are product recommendations or shopping information, not offers by GizaVerma to sell the Amazon product.

For an Amazon product:

  • the seller is Amazon or the third-party seller identified on Amazon;
  • the purchase is completed on Amazon, not on gizaverma.com;
  • Amazon or the relevant Amazon marketplace seller is responsible for the price, payment, delivery, returns, refunds, warranties and customer service for that order; and
  • Amazon’s current product page and checkout information govern the transaction.

We may earn commission from qualifying purchases made through eligible Amazon affiliate links. Our Amazon Affiliate Disclosure explains this in more detail.

6. Product information for Amazon products

We take reasonable care when writing our own descriptions and recommendations. However, Amazon prices, availability, specifications, seller details and delivery information may change after we publish a page.

Unless we expressly say otherwise, prices and stock shown by Amazon should be checked on Amazon before you buy. We do not claim that Amazon price, image or stock data shown on our Site is live unless we are actually using an authorised live data service at that time.

Where we use our own drawing or artwork instead of a product photograph, we will label it as an illustration. Illustrations are for identification or presentation only and may not show the exact appearance, scale, colour or packaging of the Amazon product. Check the real product images and description on Amazon before ordering.

7. Our own products – when these provisions apply

Sections 7 to 15 apply only when a product is clearly marked as sold by GizaVerma and checkout for that product is active on gizaverma.com.

A product displayed as “coming soon”, “not available”, or otherwise unavailable cannot be ordered and does not create a contract of sale.

8. Product descriptions for GizaVerma products

We take reasonable care to describe our own products accurately. Colours may appear differently depending on your screen. Measurements and images may be approximate where this is made clear.

Any statement about materials, fibre composition, safety information, care instructions or sizing that is required by law will be provided with the product or on the product page as appropriate.

9. Placing an order with GizaVerma

When our own products are on sale, the checkout will show the products, total price, delivery charges and available delivery options before you place the order.

The checkout button will make clear that placing the order involves an obligation to pay.

After you place an order, we will send an acknowledgement. That acknowledgement confirms receipt of your order but does not necessarily mean that we have accepted it. A contract is formed when we send an order acceptance or dispatch confirmation, unless the checkout expressly states another clear acceptance point.

We may refuse or cancel an order before acceptance where, for example, the product is unavailable, a pricing error is obvious, payment authorisation fails, we reasonably suspect fraud, or we cannot lawfully supply the product to the requested destination. If we have taken payment for an order we do not accept, we will refund it.

10. Prices and payment for GizaVerma products

The price payable is the price shown at checkout when you place the order, together with any clearly disclosed delivery charge.

Because we are not currently VAT registered, we do not state or charge VAT as a VAT-registered seller. If we become VAT registered, we will update our pricing, invoices and legal pages as required before applying VAT treatment.

Payment will be handled by the payment provider shown at checkout when direct sales launch. We will not state a particular provider in these Terms until that provider has been confirmed.

We do not intend to store full payment-card numbers on our own systems. Payment-card handling will be subject to the payment provider’s security arrangements and applicable payment rules.

11. Delivery of GizaVerma products

Available delivery destinations, methods, charges and estimated delivery times will be shown at checkout or in our Shipping Policy before you order.

Unless a different delivery time is agreed with you, we will deliver goods without undue delay and normally no later than 30 days after the contract is made.

If delivery is materially delayed, your legal rights are not affected. See the Shipping Policy for the practical process.

12. Your right to cancel a distance order

For most goods bought online from GizaVerma, consumers have a legal right to cancel without giving a reason during the statutory cancellation period.

Normally, the cancellation period ends 14 days after the day on which you, or a person you nominate other than the carrier, receives the goods. Special timing rules apply where an order is delivered in several parts or consists of regular deliveries.

Some goods are legally excluded from the cancellation right, including certain goods made to the consumer’s specifications or clearly personalised, and sealed goods that are not suitable for return for health-protection or hygiene reasons once unsealed. An exception will only be relied on where it legally applies to the actual product.

Our Cancellation Policy explains how to cancel and includes the information you need to exercise the right.

13. Returns after cancellation

If you cancel a qualifying order, you must normally send the goods back within 14 days after telling us that you are cancelling.

Unless we state that we will pay return costs, you are responsible for the direct cost of returning non-faulty goods after a change-of-mind cancellation, provided we told you this before the contract was made.

You may inspect goods as you reasonably would in a shop. We may make a lawful deduction for diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Do not send returns to our registered office unless our return instructions expressly tell you to do so. The operational returns address will be provided before direct product sales go live and/or in the return instructions.

14. Faulty, damaged or misdescribed GizaVerma goods

Your statutory rights are not affected by any policy on this Site.

Goods supplied by GizaVerma must meet the standards required by the Consumer Rights Act 2015, including being of satisfactory quality, fit for purpose where applicable, and as described.

Where the law gives you the short-term right to reject faulty goods, the normal period is 30 days. After that, the law may give you rights to repair or replacement and, in appropriate circumstances, a price reduction or final right to reject.

Where goods are rejected because they do not conform to the contract, we will bear reasonable return costs where the law requires us to do so.

15. Refunds for GizaVerma products

Where you validly cancel a qualifying distance order, we will refund the sums due under applicable law, including the cost of standard outbound delivery where required. We are not required to refund any extra amount you paid for a premium delivery method beyond the least expensive standard delivery we offered.

For returned goods, a cancellation refund will normally be made without undue delay and no later than 14 days after we receive the goods back or, if earlier, after you provide evidence that you sent them back, unless the law requires an earlier refund.

Refunds will normally be made using the original payment method unless you expressly agree otherwise. We do not charge a fee for a statutory refund.

16. Intellectual property

The GizaVerma name, branding, original text, original graphics, music-related artwork and other content owned by us or licensed to us are protected by intellectual property law.

You may use the Site for ordinary personal browsing and shopping. You may not reproduce, commercially exploit or falsely claim ownership of our protected content without permission or another lawful basis.

Third-party names, product names, logos and trade marks remain the property of their respective owners. References to Amazon or other third parties are for identification and lawful linking only and do not imply endorsement or partnership.

17. External links

The Site may link to Amazon and other third-party websites. Those sites are operated independently and have their own terms, privacy practices and security arrangements.

We are responsible for our own content and conduct, but we do not control third-party websites and are not responsible for the performance of contracts you make directly with a third party. This does not exclude responsibility that the law does not allow us to exclude, including responsibility for our own misleading statements or negligence where applicable.

18. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so. In particular, nothing excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any consumer right or remedy that cannot lawfully be excluded.

If you are a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. Loss or damage is foreseeable if it was obvious that it would happen or if both you and we knew it might happen when the contract was made.

We are not responsible for business losses suffered by a consumer using the Site or buying goods wholly or mainly for personal purposes, such as loss of profit, revenue, business opportunity or business interruption.

For Amazon purchases, GizaVerma is not the seller and is not responsible for Amazon’s or an Amazon marketplace seller’s performance of the sales contract. This does not affect any liability we may have for our own acts or statements.

19. Privacy and cookies

Our Privacy Policy explains how Alan Victor Services Ltd handles personal information. Our Cookie Policy explains the storage and access technologies used on the Site and the choices available to you.

20. Changes to the Site and these Terms

We may update the Site and these Terms where reasonably necessary, for example because our services, technology, legal obligations or business model change.

The version that applies to a GizaVerma sale is the version made available to you when you place the order, unless a change is required by law and applies to existing contracts.

21. Governing law and courts

These Terms are governed by the law of England and Wales.

If you are a consumer, this choice of law does not deprive you of any mandatory consumer protection that applies to you. Nothing in these Terms prevents a consumer from using a court that has jurisdiction under applicable consumer law, including any rights that may apply to consumers resident in Scotland or Northern Ireland.

If you are acting wholly in the course of business, the courts of England and Wales have exclusive jurisdiction unless we agree otherwise in writing.

22. Contact

Questions about these Terms can be sent to support@gizaverma.com.